At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We’re now looking for a part-time Spa Attendant to join our team at The Ritz-Carlton Tokyo. In this role, you’ll be part of a community that attracts the world’s top hospitality professionals who curate lifelong memories. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. If you’re ready to set the standard for rare and special luxury service, we’d love to hear from you.
About The Ritz-Carlton Tokyo
Located in Tokyo Midtown, Akasaka, our hotel stands as a beacon of luxury in one of the world’s most dynamic cities. Every day, we set the standard for exceptional service, priding ourselves on delivering excellence in the care and comfort of our guests. The Gold Standards of The Ritz-Carlton are the foundation of everything we do our Employee Promise, Credo, and Service Values guide us each day to be better than the next. It is this foundation and our belief that our culture drives success by which we have earned our reputation as a global brand leader in luxury hospitality.
Key Responsibilities
As a Spa Attendant, you’ll play an essential role in creating a serene and welcoming environment for our spa guests.
- Provide general spa orientation to guests upon arrival, explaining the location and use of locker rooms, lounge areas, and hospitality stations.
- Offer guests amenities such as water, juice, or heated neck pillows to enhance their relaxation.
- Answer questions about general property information and amenities.
- Escort guests to and from treatment rooms with grace and courtesy.
- Check computer systems regularly throughout the day for updates and schedule changes.
- Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
- Dispose of trash and dirty linens in the proper area.
- Secure supplies and equipment at the end of each shift.
- Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
- Report accidents, injuries, and unsafe work conditions to management.
- Complete safety training and certifications as required.
- Anticipate and address guests’ service needs, thanking guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with colleagues.
- Comply with quality assurance expectations and standards.
Physical Requirements
- Reach, bend, twist, pull, and stoop as needed throughout your shift.
- Move, lift, or carry objects weighing less than or equal to 10 pounds.
- Stand, sit, or walk for extended periods of time.
Qualifications
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience required.
- Supervisory Experience: No supervisory experience required.
- License or Certification: None required.
Why Join The Ritz-Carlton Tokyo?
- Legendary Brand: Be part of a global luxury leader with a reputation for excellence.
- Gold Standards: Learn and exemplify the Employee Promise, Credo, and Service Values that guide our success.
- Empowerment: Work in an environment where you’re empowered to be creative, thoughtful, and compassionate.
- Inclusive Culture: We value and celebrate the unique backgrounds of all associates.
- A competitive hourly rate $23.00.
- Prime Location: Work in Tokyo Midtown, Akasaka, one of Tokyo’s most prestigious areas.
- Global Family: Join a portfolio of brands with Marriott International and become part of an amazing global team.
Equal Opportunity Employer
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
How to Apply
If you’re ready to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day, we invite you to join our team. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.
- Job Number: 26000910
- Location: The Ritz-Carlton Tokyo, Tokyo Midtown 9-7-1 Akasaka, Tokyo, Japan, 107-6245
- Schedule: Part Time
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Apply today